St Benedicts Limited knows that we must always ensure that personal information is kept safe. We are committed to protecting you, your family and/or you and your clients’ personal information.
It also relates to our use of any personal information we collect through other means, such as email, in person or other third-party sources.
We may receive personal information about you, when you contact St Benedicts for example by doing any of the following:
This information may include:
We collect information through “Cookies” and other similar technologies to remember you when you visit the Website; this helps us improve your online experience to suit your needs and understand how you and others use our Website, view our products and respond to our advertising, so we can tailor direct marketing and enhance our overall product and service offering. This also saves you from re-inputting information when you return to the Website. We collect and use technical data and related information, including but not limited to technical information about device, system and application software used to better facilitate your use of our website.
We may use and share information from or with online sources, such as website, social media and information sharing platforms. This information may be used to help tailor and improve our services and communicate with you effectively, as we know many of our customers use a range of media channels.
Where we use or share information from or with these sources, we will respect any permissions you have set about how you would like your information to be used.
We recommend you routinely review the privacy notices and preference settings that are available to you through your web browsers and on any social media.
We use information about you from other third party sources such as:
Administer quotes and policies, including to:
We may, as a matter of law, and without requiring notice or consent, use your information for crime and fraud prevention, systems administration and to monitor and/or enforce St Benedicts’ compliance with any regulatory rules and codes.
If you request a quote, or purchase a product or service, your personal information may be shared with and processed by our associated insurers, introducers, intermediaries, reinsurers and agents, as well as the policy holder (for a corporate policy) and your broker or agent for the purposes of administration, including third parties providing services to them, (as detailed above).
Your information may be disclosed when we believe in good faith that the disclosure is:
We may disclose your information to third party suppliers or service providers to conduct our business, for example, to help administer your policy, to help us manage and store data, provide data analytics, conduct market research and to communicate with you effectively. This may include any online or digital partners we work with, so we, or our online or digital partners on our behalf, can communicate with you through their platforms.
Your information may be transferred by to any country, including countries outside of the European Economic Area (EEA), for processing, storage, administration or any other use stated in this policy. The purposes and processing associated with any such transfer will comply with all applicable data protection regulations, including the UK Data Protection Act and the General Data Protection Regulations (GDPR), and with our obligation to adequately protect and secure your personal information. Where required under applicable laws we will take measures to ensure that personal information handled in other countries will receive at least the same level of protection as it is given in the EEA.
By providing your personal information to St Benedicts you consent to the transfer of your information as described above.
We are committed to protecting the confidentiality and security of the information that you provide to us and we put in place appropriate technical, physical and organisational security measures to protect against any unauthorised access or damage to, or disclosure or loss of, your information.
We will only process your personal data where we have a lawful reason for doing so. In particular where:
Please let us know if your information changes as it is important that the information we hold about you is accurate and up to date. You can ask us to update or correct your personal information by contacting us using any of the following methods:
Call us on 01603 626904 or
Email us firstname.lastname@example.org
We are here to help Monday – Friday9 a.m. &ndash 5.00 p.m. or if you prefer, you are welcome to write to us at the address below:
St Benedicts Ltd
Jonathan Scott Hall
Norwich NR1 1UH
Under the GDPR you have certain rights in respect of personal and sensitive data relating to you.
You have the right to ask us to provide you, or a third party, with copies of the personal information we hold about you and to be informed of the contents and origin of the information.
If you have requested a copy of the information we hold about you and it is out of date or otherwise incorrect, you have the right to request that we update the information and cease processing the data until it is rectified. You can also request that we erase all data that we hold relating to you. There are certain circumstances where we can refuse to erase the data and erasure may result in any cover you have in place ceasing and non-payment of claims.
You may, at any time, withdraw your consent for us to process sensitive data. This only covers data where specific consent is required, and other legal bases of processing such as our Legitimate Interests, Performance of a Contract or a legal/regulatory requirement. Withdrawal of consent may also result in any cover you have in place ceasing and non-payment of claims.
For more information or to exercise one of your rights as outlined above, please contact our Data Controller.
St Benedicts Ltd
Jonathan Scott Hall
Norwich NR1 1UH
Or Email email@example.com
You also have the right to lodge a complaint with the UK Information Commissioners Office if you feel we have not abided by this policy or the regulations:
Information Commissioner’s Office Wycliffe House, Water Lane Wilmslow Cheshire SK9 5AFwww.ico.org.uk Tel: 0303 123 1113 Tel: 029 2067 8400 (calls in Welsh) Email: firstname.lastname@example.org
The St Benedicts website, www.stbinsurance.co.uk, may link to other, unaffiliated third party websites. Please note that St Benedicts is not, and cannot, control or be responsible for the content or privacy and confidentiality practices of any third party websites. You must always carefully review the privacy and confidentiality policy of any third party website that you may visit in order to understand how the operators of that website may collect, store and use your Personal Information.